Terms of Service

O³Track is provided by Petrus Evangelista, an independent developer in Brazil (“O³Track”, “we”). These terms are a contract between you and O³Track. If you use O³Track on behalf of a company, you represent that you can accept them for it.

O³Track helps teams run better one-on-ones: a shared agenda, agreements with an owner and a due date, goals and the history of every conversation. It consists of:

• the desktop app for managers (macOS and Windows), which keeps data on the computer and works offline;
• the portal at app.o3track.com.br, in the browser and on the phone, for reports;
• the server that syncs what is shared, sends emails and, if you want, connects your calendar and AI.

• You need an account, and you must be 18 or older. O³Track is a work tool.
• You sign in with a 6-digit code sent to your email, with no password. So protect access to your email: whoever controls it can sign in to your account.
• Keep your name and email accurate. The account is personal: don't share it.
• Tell us at privacidade@o3track.com.br if you suspect misuse.

• Every account has a personal workspace. A company can have an organization, with other managers.
• The owner and admins manage the organization's members, subscription and AI. The last owner can't leave without handing ownership to someone else.
• A manager (someone who leads at least one person) uses the desktop app, invites the team and prepares one-on-ones.
• A report uses the portal to write their part of the agenda, update goals and ask for support. They see what is shared with them and never the manager's private notes.
• Whoever invites someone or writes about a person is responsible for having a legitimate reason to do so and for treating them with respect, in line with the law and the company's rules.

• 14-day free trial, with everything unlocked and no card. The trial starts with your first invitation: the day of the invitation doesn't count, and it ends at the end of the 14th day after it. The app shows how many days are left.
• After the trial, you pay per manager seat (someone who leads at least one person), at the price in the price list in force, communicated before you are charged.
• Reports and the portal are always free.
• Today, charges are issued by O³Track, with amount, period and due date, and arranged through assinatura@o3track.com.br. Applicable taxes follow the law.
• Price changes apply only after notice by email at least 30 days in advance and never to a period already charged.
• If you are a consumer and signed up remotely, you may withdraw within 7 days of signing up and get back what you paid (Brazilian Consumer Defense Code, art. 49).

• If payment doesn't arrive, the account goes into payment pending for a grace period (currently 10 days), with everything working and a notice in the app and by email.
• After that the account becomes read-only: everyone still signs in and sees everything, they just can't create or edit.
• No data is deleted for non-payment. Exporting data and deleting the account remain available.
• Once payment is settled, the account works normally again.

• O³Track may offer courtesy codes that make an account a guest, with no charge, for a number of months. The owner or an admin redeems the code in the desktop app, under Settings → Subscription → I have a courtesy code.
• Each code works once, must be redeemed within its validity and cannot be sold or exchanged for money. An unused code may be revoked.
• We email you 14 and 3 days before the courtesy ends. After that, the account returns to the regular subscription under these terms.
• People invited to a team as reports never pay.

You may not use O³Track to:

• break the law, including data protection and labor laws, or other people's rights;
• surveil, harass, discriminate against or expose people, or record sensitive data (health, religion, sexual orientation and others) without need and without a legal basis;
• send unlawful or offensive content, or malware;
• try to access other organizations' data, bypass the subscription lock or usage limits, or test security without our written permission;
• overload the service, automate bulk access or resell O³Track without an agreement with us;
• use AI to generate unlawful content or to make decisions about people without human review.

If you find a security flaw, tell us at privacidade@o3track.com.br.

• What you write in O³Track is yours. What is shared in a one-on-one (agenda, shared notes, agreements and goals) belongs to both people and, within an organization, to the company as well.
• You allow us to store, sync, display and process that content only to provide the service to you and your organization, as described in the Privacy Policy. We don't use your content for advertising or to train AI models.
• You are responsible for what you write and for having the right to write it.
• When you delete your account, content shared in organizations with other people stays with them, with authorship changed to Deleted account.

• AI is optional, starts switched off and can only be turned on by the organization's owner or an admin.
• It suggests, never decides: nothing goes into the agenda without a person's click. Suggestions may be wrong, incomplete or out of context; review them before using.
• We don't guarantee any AI outcome, and it doesn't replace a manager's judgment or professional advice (legal, medical, psychological or HR).
• AI is processed by a third-party provider, named in Settings → AI and in the Privacy Policy. There may be a monthly usage cap; at the cap, O³Track keeps working without AI.

The Google Calendar connection is optional and is also subject to Google's terms. It may stop working if Google changes or suspends access. You can disconnect whenever you want; see Use of Google data.

• O³Track is in beta and is provided “as is”. We do our best to keep it running, secure and backed up, but we don't guarantee uninterrupted or error-free operation and there is no service level agreement (SLA).
• We may change, improve or remove features. If we remove something important to you, we will give reasonable advance notice.
• The desktop app works offline with what is already on the computer; sync, the portal, emails, calendar and AI depend on the server.
• We recommend exporting your data from time to time.

The software, the O³Track brand, the design and the documentation belong to O³Track. We give you a personal, non-exclusive, non-transferable license to use the app and the portal while these terms are in effect. You may not copy, modify or distribute the software beyond what the law allows.

• To the extent permitted by law, O³Track is not liable for indirect damages, lost profits or losses caused by events beyond our control, by use contrary to these terms, by decisions made based on AI suggestions or by losing access to your email or your computer.
• For business customers, O³Track's total liability is limited to the amount paid by the organization in the 12 months before the event.
• Nothing in these terms removes rights the law guarantees to consumers that cannot be limited, nor our liability for willful misconduct or gross negligence.

• You can stop using O³Track and delete your account at any time, in the desktop app (Settings → Account) or in the portal. Before that, use Export my data to take everything that is yours.
• We may suspend an account that breaks these terms or the law. Suspension makes the account read-only: nothing is deleted, and we tell you why whenever possible.
• If O³Track is ever shut down, we will give at least 30 days' notice so everyone can export their data.
• The clauses on content, liability and governing law survive termination.

These terms are governed by the laws of Brazil. If you are a consumer, the courts of your place of residence have jurisdiction. In all other cases, the courts of [to be defined] are chosen. Before any dispute, talk to us: most issues are solved by email.

This English version is provided for convenience; if it differs from the Portuguese version, the Portuguese version prevails.

We may update these terms. The date at the top shows the version in force. Significant changes will be announced by email or in the app at least 15 days in advance. If you don't agree, you can export your data and delete your account before they take effect; continuing to use O³Track after that means you accept the new version.

• Subscription and billing: assinatura@o3track.com.br
• Privacy and security: privacidade@o3track.com.br